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Customer Support

 

HuskyPC System Information

When asking for technical support on your HuskyPC you may be asked to run the following script. This script will provide you with information (click on icon below for details) on your system that will help us better support you.

Run Script

Customer Remote Assistance

Remote assistance allows an authorized UConn technician to gain access to your Windows or Macintosh computer to help resolve computer problems.

Activate Remote Assistance

Printable Forms

The following are the publicly available forms used by TSS to further assist our customers.
You may be directed here to fill out one of the following forms. This is to assist us in helping with your technical support issue.

  1. HuskyPC New Install, Reimage or Replacement [pdf]
  2. Un-Supported Software waiver [pdf]
  3. Hardware Release Form [pdf]
  4. TSS Statement of Understanding

 

Updated: 11/05/2006