University of
ConnecticutAbout Technology Support Services (TSS)
Our Mission
We ensure resolution of technology demands by applying cutting-edge technical expertise and a relentless
commitment to service enhancement.
We provide support to the University faculty and staff community reliably, efficiently, and with respect.
We drive solutions through continuous education, strategic partnerships, and effective collaboration on
University technology initiatives.
Contact TSS
Please use the following when contacting Technology Support Services (TSS).
1. For new technical support requests, you must contact the UITS Help Center at (860) 486-4357 or email them at HelpCenter@UConn.edu
2. If this is an existing technical support issue and you already have an HelpCenter log number (ie. PR123456), then you may contact the TSS dispatcher at (860) 486-5620
Helpful Phone Numbers:
- Dell Gold Technical support: (866)876-3355
- Dell Spare Parts: (800)234-1490 X- 7240168
- UConn Computer Abuse Hotline: 486-8255
- Technical Services - 486-1098
- For Non-Standard OR Out of Warranty PCs
Updated: 11/05/2008